How to place an order?
Website
1. Sign in and [Select Currency] from navigation bar. By default, Bitcoin is selected;
2. Choose [buy] or [sell] to place a Limit order first and enter price and amount before submitting.
Order type
Limit order
A limit order allows the trader to set a price and amount they would like to buy or sell. Then the order will be added to the order book and wait for someone to accept it.
Attention
Transaction fee is displayed to 8 digits after the decimal point. Please refer to the actual fees.
Maker | Taker | |
Rate | 0.15% | 0.15% |
Maker
Market makers are those who are willing to wait to buy or sell at a certain price. They provide the gasoline/depth for the market.
Taker
Market takers are those who want instant execution with the existing orders in the list. They take away depth from the market.
The aim of the maker-taker mechanism is to stimulate trading activity within an exchange and keep price stabilized.
Why is my available balance less than my actual balance?
Unexecuted orders will freeze part of your balance.
Please check if you have any unexecuted orders for the coins you intend to place orders with.
E.g. If your wallet balance is 5 BCH, meanwhile you have an unexecuted sell order of 1 BCH for BCH/BTC trading pair. In this case, there will be 1 BCH frozen in your account, unavailable for trading, and your available amount will be 4 BCH, less than actual balance.
How to check/cancel all unexecuted orders?
Website
After submitting orders, you can check the list of all unexecuted orders in [Orders History] from navigation and cancel any unexecuted order by clicking [Cancel] in [Operation] column.
Attention
To guarantee server performance, all canceled unexecuted orders will be deleted from records.
How to check executed orders?
Website
After execution, you can check the list of all executed orders in [Order History]. You can filter list according to your convenience.
When will withdrawal be available after execution?
Usually, withdrawal is available right after execution. However, if your balance available for withdrawal is LESS than execution amount, there might be pending deposits in your account. When your transaction has enough required confirmations, all your balance will be available for withdrawal.