As a vital access to Colodax, Sign-in password is the first protection of your account and of great importance. Please make sure to keep your password in a safe place.


How to set a sign-in password?
For your account security, please beware:
1. Do NOT share your passwords with anyone under any circumstances;
2. Do NOT use a similar or the same password as that you are currently using on any other websites;
3. Please choose a complex and unique password, preferably a 16-digit combination of upper and lower case letters, numbers and characters;
4. Update or change your password periodically (every 3 months for instance);
5. Make good use of password apps and manage your passwords;


How to change my sign-in password?

By signing in to your Colodax account, you can change your Sign-in password at [Profile Information] - [Security].


What should I do if I forgot my password?

Please go to [Home] - [Sign in] and click [Forgot password] and reset your password.


Reset via Email
1. Enter your binded Email address and follow the instruction for verification;
2. Click [Reset] to submit, enter your new password and click [Set] to finish reset.