1. Required confirmations for each coin type are different. Please check carefully if your deposit address is correct and the confirmations required for each coin are reached.
2. If you mistakenly deposit via smart contract, please submit a ticket to contact support for assistance.
3. If your deposit address is correct and has got enough confirmations yet still your account balance didn’t add up, please submit a ticket and let us know.
My deposit is not added to account when confirmations are enough? Print
Modified on: Wed, 18 Sep, 2019 at 10:11 PM
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