COLODAX
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FAQ - Frequently Asked Questions
Withdrawals
5
How to withdraw INR ?
When do I get my INR Withdrawal?
Can I cancel INR withdrawal request?
What if I withdrew cryptocurrency to a wrong address?
How to cancel cryptocurrency withdrawals?
Getting Started
5
What is COLODAX?
Which countries can access?
Can the price on COLODAX be different from that on the other exchanges?
Do you offer any API to use?
How to open an institutional account on COLODAX?
Account, Registration and Verification
4
Can I trade without registration or KYC verification?
What are the documents needed for KYC verification on COLODAX?
Can I update my personal information like email address or mobile number on an account?
Can I have multiple accounts on COLODAX?
Deposits
8
How to Deposit INR into COLODAX?
How much time does it take to deposit INR into my wallet?
My deposit is not added to account when confirmations are enough?
What if I deposit cryptocurrency to a wrong address?
Can I cancel a cryptocurrency deposit?
View all 8
Trading Cryptocurrency
7
Is there a fee to withdraw cryptocurrency?
What is an order book?
What is a limit order?
How do I cancel an order?
Why is my order stuck as an open order?
View all 7
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