Trading Cryptocurrency

Is there a fee to withdraw cryptocurrency?
Yes, there is a fee attached to the withdrawal of certain cryptocurrencies. We do our best effort to keep the fees highly competitive.  Please review o...
Wed, 18 Sep, 2019 at 10:15 PM
What is an order book?
Order book is a list of all the open or unfilled buy and sell orders. You can place a buy or sell order of a cryptocurrency at any price of your choice.
Wed, 18 Sep, 2019 at 10:15 PM
What is a limit order?
Limit order lets you decide at what price you wish to place buy or sell of a cryptocurrency. Once the order is created it will be placed into the order boo...
Wed, 18 Sep, 2019 at 10:16 PM
How do I cancel an order?
Your open orders will be listed in the My Pending Orders Section in the trading dashboard. You can click click the "cancel" option to the right h...
Wed, 18 Sep, 2019 at 10:16 PM
Why is my order stuck as an open order?
Newly placed orders first enter the order book as an "open order" in sequence of their timing placed. When some of your "open order" ma...
Wed, 18 Sep, 2019 at 10:17 PM
Why is my Available Balance less than my Total Balance?
This happens when you have open orders. The funds used to place your orders are on hold until the order is successfully completed and are not part of your ...
Wed, 18 Sep, 2019 at 10:18 PM
How can I view my transaction history?
There will be a tab called "My Transaction History" towards the bottom on the Dashboard Page. You can see all the orders that were completed/canc...
Wed, 18 Sep, 2019 at 10:18 PM